Work with us

Would you like to join our team of hair removal experts?

We are currently looking for a full-time clinic co-ordinator with sales experience to join our well-established team. You must have strong organisational skills, some tele sales experience and be a positive person with a passion for excellent customer service.

You must have the following to apply:

• Excellent English (1st Language)
• Experience Using An Appointment Management System
• Experience in tele sales or following up leads on email & phone
• Knowledge Of Laser Hair Removal
• Good Organisational Skills
• Work Well Under Pressure or Multi-Tasking
• Excellent Phone Manner
• Strong Problem Solving Ability
• Strong Attention To Details

What are the working conditions like?

Professional, Relaxed, Well Organised, and Very Friendly. Many of our staff are with us for over 10+ years and really enjoy working at Urbana. It’s more like a really close group of friends than just work and the atmosphere is always positive with our team always there to help each other out when needed.

We believe that great customer service begins in recruiting the right people to join our team. If you would like to join a team where you can really enjoy being an excellent receptionist and have the full support from your co-workers & management without the pressure or chaos that working in a beauty salon often brings then Urbana is for you. We love people that are good team players and well-organized.

Primary Duties

• Maintaining a well-organised clinic schedule for client appointments
• Ensuring clients receive the best treatments possible and delivering excellent customer service
• Build and maintain client relationships.
• To be a team member that thrives on happy clients and excellent customer service.
• Answering Emails, Phone Calls and Reception Duties
• Provide cover support for existing team and some flexibility with schedule will be required.

Requirements

• Fluent English (written and spoken)
• Knowledge of Laser Hair Removal
• Experience using Phorest Management System or similar system
• Previous Experience in An Admin Role
• Some Flexibility with schedule will be required from time to time.
• Available to work Full Time 38 hours per week.
• Monday – Thursday 9am – 8pm Friday 9.00am – 7pm  Saturday 9.00am – 5.30pm

Benefits

• Excellent Weekly Salary and Commission / Bonuses (€35,000 – €40000 basic + Commission / bonuses)
• 4 x Weeks Holidays Per Year
• 4 Working Days Per Week (Monday – Saturday)
• Fixed 3 Week Roster
• Every 3rd Saturday off work

Please submit your CV below. We will followup your application with an online questionaire that you will need to fill in to assist us in this process.